In a remote working environment, usernames and passwords can be compared to giving an employee a set of keys to your office – so care must be taken when sharing them. After all, malicious hacking attacks occur every39 seconds and the average cost of a data breach is $3.9 million. This video shouldn’t be too formal, it should make the employee feel at ease in their new work environment and allow them to get to know the company and its employees a bit better.

Your internal knowledge base becomes a single source of truth for your organization and captures knowledge in case employees leave. Your new employees are well-placed to evaluate the effectiveness of the knowledge base and they can let you know if the content has met their needs. And finally, remember onboarding doesn’t last just one day or one week.

Provide All The Essentials For Remote Work

Ideally, the onboarding liaison will proactively reach out to the new employee prior to the first day and establish themselves as the new individual’s go-to person. Schedule an individual or group orientation via video conferencing call and review your company mission and values. Provide a meeting agenda ahead of time and send a digital copy of your employee handbook and any onboarding documentation they may need. Assign your new employee both a mentor and an orientation buddy and have them set up a time for a video call. In order to develop a remote onboarding checklist, you need to be sure to include a plan for the new employee’s first week on the job. They should have a clear idea of what to expect, their responsibilities, and their goals.

remote onboarding best practices

For shortlisted candidates, it is also a good idea to arrange more calls for them to talk to more of your teammates so both you and the candidates can understand better whether there is a cultural fit. People are demanding more out of their employer and workplace – and leaving remote onboarding best practices if they don’t get it. It’s therefore crucial to establish a strong compensation strategy to to help retain your top talent and create a people-first approach to business initiatives. One example of this approach is marketing platform Percolate’s preboarding information pack.

Don’t Be Afraid To Have Fun With Your Remote Onboarding Content

Your program should list out the tasks that need to be done before the new hires start, the tasks that need to be done on their first day, documentation guidelines, follow-up procedures and more. When you have a solid orientation program, you can avoid a disorganized and lengthy onboarding. Onboarding is a process that should ideally start before the new hires join the organization. Usually, there are a few days between the hiring of new employees and their first day of work.

  • Make sure that you provide remote employees with enough opportunities to learn from each other.
  • Find out what works best for onboarding remote workers by consulting those who’ve had similar experiences.
  • To make sure all new hires and the zoom-fatigues teams are satisfied from day one, it’s important to help them get and give value at speed.
  • Your program should list out the tasks that need to be done before the new hires start, the tasks that need to be done on their first day, documentation guidelines, follow-up procedures and more.
  • After a few days, introduce your new hire to everyone else on the team during one larger meeting.

A high degree of employee engagement is a powerful driver of company performance and growth. Engaged employees are passionate about their role within the organization and know that their contributions are valued. Effective onboarding aims to convince employees that sustained efforts over the long term can help them reap career jumps and financial rewards at your company. It prepares employees to fully commit to performing well and exceeding expectations. Encourage existing employees to share feedback on internal processes. An initial in-person gathering can also strengthen the quality of all the inevitable virtual meetings and communication going forward.

Remote Onboarding: Before The First Day

So a white-glove, highly personalized benefits experience during onboarding can go a long way in helping new hires feel supported—and it’ll set them up for success so that they’ll stay longer at your company. Try Coassemble’s free trial and see how easy it is to build an epic virtual onboarding program right now. It is proven that companies with a strong onboarding process improve both retention and productivity. Employee-centric onboarding is very important for overall company success as well. Prior to automated onboarding software, a host of errors were commonplace.

  • First of all, HR needs to collect all employee data such as contact details, emergency contact information, references and payroll & benefits.
  • Set up a weekly check-in call to discuss progress, challenges and what help your team can offer.
  • Think mobile first when picking a virtual onboarding software solution.

Beyond your knowledge base, there are a few other tools you need for remote onboarding. The advantage of location independent learning is that your employees can learn at their own speed. In contrast to in-person training sessions, the employee can review the materials in their own time which may be faster or slower than others. Since offices are closed during COVID-19, a knowledge base allows your employees to access their training materials from home. There’s no need for face-to-face training if you have an online knowledge base that can be accessed through a computer or phone. It also reduces the burden on the rest of your employees to answer questions for your new hires.

Use Online Resources For Training

You can start virtual onboarding by inviting them to Demo Days and other team events as soon as they agree to join. Company culture refers to the collective beliefs, attitudes, and values that characterize an organization. Getting new hires acquainted with your company’s culture ASAP helps them contribute to your success faster.

remote onboarding best practices

They argue that this can improve employee retention and make new hires feel more comfortable and valued. The duration of onboarding depends on the complexity of the role, and that should guide you on setting the right period for your company and new hires. When you can onboard with a cohort, you give your employees someone else to lean on. Companies that onboard using a cohort model report feedback from their team that everyone felt more comfortable and welcome, especially with those who were onboarding remotely. When possible these companies have incorporated this method into both their standard and remote onboarding best practices for new employees.

Outfit Them With The Right Tech Tools For Collaboration

This might include any IT training on internal systems, full details of the role and responsibilities, job training and further training on company culture, values and rituals. Go beyond the norms and expectations in the official handbook and provide a personal onboarding journey for each new hire. The key to successful remote working lies in how easy login credentials for business-critical tools can be shared and accessed.

If your organization is new to remote onboarding, now is the time to create a series of short videos on induction topics, which can be sent to the new hire each day to complement virtual sessions. COVID-19 has presented many challenges to HR professionals but with the right software, you can rise to the challenge and implement a remote onboarding strategy that works. This has a positive impact on employee https://remotemode.net/ retention and productivity, saving your organization money and time. Don’t overlook the potential of a knowledge base to help you train your new employees and get them up to speed. Combine it with a Learning Management System and video conferencing software to give new hires the onboarding experience they deserve. As we’ve mentioned, organizations can spend thousands of dollars on training new hires.

Prepare Your Existing Team

And as the next generation of remote workers joins the workforce, how they’re onboarded has become a focal point of discussion. There are so many factors to consider, and new hire paperwork is just a small portion of the process.

Your objective with employee training sessions is to prepare your new employee with all the tools and information they need to do as great a job as possible. In addition to that, it’s also a great opportunity to get to know them better and welcome them to the organization. If your current circumstances will allow it, organizing an in-person gathering of all your new remote workers can address the isolation issue and help create a sense of belonging for them. New hires will be learning multiple things on the go during the onboarding process, and it’s good practice to give them some leeway early on.

How To Set Up A Remote Employee For Success On Day One

As part of this sequence, add an email from the employee’s onboarding buddy so they have another go-to person they can approach with questions. An onboarding buddy is an employee who supports the new hire in their first few weeks, providing them with information about company processes, culture, and more. According to Gartner’s research, 74% of new hires see their peers as the most valuable source of support while they’re onboarding. Plus, new hires with onboarding buddies are more satisfied with the overall onboarding experience. The benefits of coming to work are not about the ability to monitor employee’s work hours, but rather the human connections that emerge. Employees bounce ideas off each other, share stories of their weekend and help each other on work tasks. This creates new ideas, builds teamwork and increases loyalty to the workplace.

Onboarding Remote Employees

Team members are thrown into the deep end with no understanding of company culture or the role expectations that they need to adhere to. Regardless of your position within the HR ecosystem, chances are you’re familiar with the best practices for delivering great employee onboarding within an office setting. But If you’re stumped for the best way to transition these to remote onboarding best practices, Click Boarding is here to help. You don’t need to tell every new employee about these things personally. Just create an online course on the company culture that will cover all these points and deliver it to your new hires. So, after it has been created, you can leverage it for onboarding all new staff. IT Glue is a leading cloud-based software company that understands the importance of employee onboarding.

Provide A Digital Employee Handbook And Company Culture

And onboarding remote employees is especially important, since they don’t have as many opportunities to organically integrate into the company processes and culture. The coronavirus pandemic means it’s not likely you can’t bring your remote employee to headquarters for the first week of orientation. But it’s easy to use video conferencingand internal messaging software to introduce your new hire to coworkers. This allows new hires to be more comfortable in conversations that create personal bonds. Video conferencing allows employees to make eye contact and observe facial expressions that are important to interpersonal communication. And it should go without saying, but you’ll want to get prepared for a lot of video meetings.

Because remote workers face their own unique set of challenges, it is important that managers receive the appropriate training. If your team conducts webinars for customers, you could also use your webinar software to create educational learning sessions for remote employees. You can use the milestones that you included in your onboarding plan to assess the employee’s performance and address any potential issues as soon as possible. Checking in with new employees also provides you with a platform for getting feedback on the onboarding process. A new hire should have a clear picture of what success looks like for the first 100 days and beyond.

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